• No fees unless we make a recovery
  • Positively impact health system profits
  • Results delivered within 90 days
  • HIPAA-compliant systems and software
  • Advice on operational improvements
  • Minimal interruption to your staff

of managed care revenues identified
rate of recovery on identified underpayments
2 years
of records retroactively investigated

We Recover Lost Revenues

Unpaid and underpaid balances account for around 1 to 3% of net managed care revenues. HRA examines “zero balance” accounts aged up to two years and captures that additional revenue – typically 90% of identified issues, often translating to millions of dollars of additional health system profit. 

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Audit all managed care accounts for contractual compliance and underpayment
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Recover underpaid accounts through provider appeals, external review submission, corrected claims and other methods
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Advise on areas for operational improvement, including contract negotiations
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Maintain privacy and confidentiality at all times
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Share findings and obtain feedback through regular client presentations
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All software, systems and process are verified HIPAA-compliant

Maximize Profits with Innovative Technology

Through a unique approach that combines a custom-designed artificial intelligence technology stack with expert data analysis, HRA reviews all third-party "zero balance" accounts for opportunities to recover significant revenue.

Our 4 Step Engagement Process

the first step of our 4 step engagement plan
Plan the project
the second step of our 4 step engagement plan
Audit patient accounts
the third step of our 4 step engagement plan
Pursue unbilled and/or underpaid balances
the forth step of our 4 step engagement plan
Provide reports and recommendations
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We have been working with HRA for many years now, and have found the company be extremely professional and helpful. Once we’ve done what we can with our “zero balance” accounts, we hand the data over to HRA, they work in the background and the next thing we know we are getting paid from the insurance companies. Our team would highly recommend HRA for an easy auditing and collection solution for “zero balance” accounts.

Vice President
Major New York City Health System

I only wish we had started with HRA sooner! The “zero balance” segment of our revenue cycle management is now being handled expertly, with proprietary technology that we could never begin to replicate. HRA makes sure that our remaining insurance claims are handled accurately, collections are instituted promptly, and that we get some guidance as to what we might do better on the front end of the revenue cycle. Huge thanks to the team at HRA!

Director of Revenue Cycle Management
NYC-Area Hospital

HRA has helped to significantly increase the profitability of our health system. The company has also been a huge help with coding tips and other advice aimed at maximizing our reimbursements. Their team is professional, accessible, and easy to work with. I whole-heartedly recommend HRA for uncovering additional revenue from “zero balance” accounts.

Assistant Director of Patient Accounts
Brooklyn Medical Center

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